Frequently Asked Questions

Can’t find the answer you’re looking for? We’ve shared some of our frequently asked questions to help you out!

Do you deliver to my address?

Please note that the delivery address MUST match the payment address when purchasing goods. Please refer to the map on the right hand side which details our delivery area of service:

Within Worcestershire, Warwickshire, and the West Midlands, we will try to deliver to you via our company vehicles. Any delivery outside of these areas can be arranged with an external courier service provider. This includes their charges and delivery schedules. Alternatively, you could independently arrange a courier if you wish.

How much will it cost for delivery?

At Buildland Ltd we do charge for deliveries, and the charges may vary depending on the location. Please contact one of our branches to find out your correct delivery charge.

When will my delivery arrive?

Buildland Ltd runs on an ALL DAY DELIVERY SERVICE. Delivery can sometimes vary depending on product and date availability. Standard delivery is estimated between 1 to 2 days. (Including Bank Holidays) (Excluding Sundays, Christmas Day & Boxing Day).

Do I have the option to change my delivery date?

Yes, you may reschedule your delivery provided you give at least 24 hours’ notice before the original delivery date.

What if I’m out when you try to deliver?

As all deliveries are paid for in advance, we will still deliver to your provided location even if there is nobody present. We provide KERB SIDE DELIVERY ONLY.

What vehicle does Buildland Ltd use for deliveries?

Our vehicles are suitable for delivering a wide range of building products. Please contact our branches for further information.

Does the vehicle have a HIAB?

Yes, most of our vehicles do have a HIAB. This may vary for each vehicle due to the reach of the arm of the HIAB. Please contact our branches for further information.

Can I call on the day of delivery for an approximate time?

We work on an ALL DAY DELIVERY SERVICE. This means that you should expect your orders to arrive anytime between 7:30am – 5:00pm on the scheduled delivery date, traffic dependent.

What would happen if I had any faulty or damaged goods?

Should the goods supplied be faulty or damaged, you will need to contact the branch in which you ordered from for an exchange to take place. This is providing we have the means to do so. Both our Buildland Ltd Redditch and Coventry branch will aim to replace faulty and damaged goods within 3 working days of you notifying us.

You can notify us by phone or email:

Redditch: 01527 519 444

Coventry: 02476 703 500


Sign up to our newsletters

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.